Case Study: Digital Reach achieves growth and operational efficiency with Recurly

Digital Reach cuts payment headaches with Recurly's intuitive platform and automated failed-payment recovery

Digital Reach, a full-service digital marketing agency, faced significant challenges with their previous subscription management solution from their merchant bank. The platform had a terrible user interface, no reporting capabilities, and provided dismal support, making it clunky and miserable to use. This inefficiency prompted them to seek a new solution, leading them to evaluate Recurly's subscription management service.

By implementing Recurly, Digital Reach gained an intuitive platform with crisp reporting and analytics, which provided critical insights into revenue streams and churn rates. Automated services like the account updater and dunning features optimized failed payment recovery, ensuring timely payments. The excellent support and efficient tools freed up the team to focus on core business, giving the company a competitive advantage and fueling its growth.

Digital Reach