Case Study: Paramount+ achieves a unified, secure subscriber experience with Recurly

Paramount+ and Recurly A Winning Program

Paramount+ (formerly CBS Interactive) needed a simple, consistent payment experience across multiple digital properties and wanted to consolidate subscription billing onto one platform. The company also needed a solution that was quick to implement, easy to use, and strong on reporting, dunning, PCI compliance, and risk management. Recurly was selected to help meet those needs.

Recurly implemented a unified subscription commerce platform and worked iteratively with Paramount+ as each property was migrated. The result was a single workflow across services, improved operational efficiency, a stronger internal community of subscription experts, and better support for major launches and traffic spikes. Recurly also helped Paramount+ maintain secure, stable systems and coordinate closely with customer success to support growth and subscriber experience.

Paramount

Stephen Comstock

Chief Information Officer