Case Study: Citizens Financial Group accelerates threat detection and boosts resilience with Recorded Future

Citizens Financial Group Banks on Threat Intelligence to Up-level Resilience

Citizens Financial Group, an American bank holding company, faced challenges relying on open-source intelligence to research threats, assess risk, and deliver actionable reports to stakeholders. To obtain more reliable, mature intelligence and speed incident response, Citizens engaged Recorded Future and adopted Recorded Future Threat Intelligence / the Recorded Future Intelligence Cloud.

Recorded Future delivered real-time closed-source and dark‑web visibility, Insikt Group research, and Sigma rules integrated into Citizens’ workflows, enabling faster detection, deeper understanding of threat actors and TTPs, and more efficient reporting—saving analysts at least 10 hours per week. The Recorded Future solution strengthened threat hunting, improved third‑party risk monitoring, upleveled junior analysts, and enhanced cross-team collaboration, materially boosting Citizens Financial Group’s security resilience.

Citizens Financial Group

Lea Cure

Manager of Threat Intelligence Team