Case Study: Titan Distributors achieves automated payment reconciliation and 90%+ labor cost savings with ReconArt

Titan Distributors - Customer Case Study

Titan Distributors, an internet-first eCommerce distributor experiencing over 60% annual growth, struggled to reconcile hundreds to thousands of daily transactions across multiple sales channels and payment processors using Excel, leaving them exposed to errors and potential fraud. To address this, Titan selected ReconArt (ReconArt for NetSuite) as a rapid-to-deploy, scalable reconciliation solution to replace fragile spreadsheet processes and regain control over inbound and outbound payment accounts.

ReconArt for NetSuite was implemented and fully live in weeks, integrating feeds from NetSuite, CyberSource, PayPal, Amazon Payments, and Bank of America to automate transaction matching, surface exceptions, and consolidate visibility over cash accounts. The vendor’s solution enabled current staff to process far more reconciliations (avoiding new hires), revealed payment-processor fees, and delivered clear cost savings — ReconArt’s annual cost is reported to be well under 10% of the labor cost for equivalent manual reconciliation.

Titan Distributors

Jeff Hill

Controller