Case Study: tajawal achieves scalable, automated reconciliation and stronger financial controls with ReconArt

tajawal - Customer Case Study

tajawal, a fast-growing online travel platform serving the MENA region, faced rapidly increasing flight-booking transaction volumes and was relying on complex, manual spreadsheet reconciliations that couldn’t scale. Seeking automation, visibility and stronger controls across supplier, customer payment and internal revenue flows, tajawal selected ReconArt’s reconciliation solution to replace their manual processes.

ReconArt implemented a tailored, IT-light reconciliation tool that was rapidly optimized through close collaboration and train‑the‑trainer onboarding, allowing tajawal to reconcile as many as one million transactions quickly. ReconArt’s solution became the finance team’s daily source of truth, improved visibility and controls, reduced the need to add headcount, and enabled tajawal to expand the platform to additional processes within the second year.

tajawal

Asfia Ehsan

Project & Process Team Lead