Case Study: Calgary Co-op achieves automated high-volume credit-card reconciliation and faster exception resolution with ReconArt

Calgary Co-op - Customer Case Study

Calgary Co-op, a large member-owned retailer in Alberta with roughly 440,000 members and over $1.2B in annual sales, faced unsustainable growth in transactional volume—more than 3.5 million transactions monthly—that overwhelmed legacy, spreadsheet-driven credit card reconciliation and exceptions reporting. The team needed an ERP-integrated, automated solution to perform two-step 3‑way matching (POS to card provider details, then to bank batches), scheduled file imports, hands-off matching, and easy export of outstanding items; ReconArt was selected to meet these requirements.

ReconArt deployed its high-volume matching platform and enrichment rules to standardize and transform incoming data, perform consecutive detail-to-batch and batch-to-batch 3‑way matching, provide per-location cash breakdowns, and automate exception identification and journal exports. ReconArt’s solution processed the client’s large transaction volumes, delivered rapid ROI, improved visibility and audit trails, and let Calgary Co-op administrators self-manage reconciliations and rule changes with little to no IT involvement—results the customer praised for reliability, usability, and strong post-go-live support.

Calgary Co-op

Vicki Archibald

Accounting Manager / Functional Project Manager