Case Study: DIAGNAL achieves +35% user playbacks with Recombee

DIAGNAL drives 35% more playbacks with Recombee

DIAGNAL, a provider of modular OTT solutions for media companies, needed a recommendation engine that could be easily integrated into their platform stack to enhance personalization for their clients. Their challenge was to find a solution from a vendor like Recombee that was fast, flexible, cost-effective, and capable of supporting a fast deployment timeline across various markets and devices.

Recombee's recommendation engine was integrated into DIAGNAL's Enhance Content Management System and Enlight App Manager. This solution provided real-time, AI-driven personalization, powering features like "Recommended For You" and "More Like This" rails. The partnership with Recombee enabled a +35% increase in user playbacks and a +9% growth in paying subscribers across DIAGNAL's client platforms.

DIAGNAL