Case Study: Crexi boosts buy actions and CTOR with Recombee personalization

Crexi boosts buy actions by 40% with Recombee

Crexi, a leading commercial real estate marketplace, faced the challenge of differentiating itself in a competitive market and managing a platform with over 20 million active users and nearly half a million property listings. They needed a sophisticated personalization solution from vendor Recombee that could adapt to user preferences in real-time and handle a large volume of diverse data to improve user experience and engagement.

Recombee implemented a complex ensemble of machine learning models, including collaborative filtering and contextual bandits, along with custom geographical functions to power personalized property recommendations, search results, and email campaigns. This solution delivered significant results for Crexi, including a 40% increase in buy actions from recommendations, a 10% increase from search, and a remarkable 178% increase in the email click-to-open rate.

Crexi