Case Study: DIAGNAL achieves a 35% increase in playbacks with Recombee

Driving +35% Increase in Playbacks Across Video Platforms

DIAGNAL, a provider of modular OTT solutions for global media companies, needed a recommendation engine that could be easily integrated into its platform architecture to deliver real-time, scalable personalization for its clients. Their challenge was to find a partner that was flexible, cost-effective, and powerful enough to handle varied use cases and drive user engagement without compromising on speed to market.

Recombee's AI-driven recommendation engine was integrated into DIAGNAL's Enhance Content Management System and Enlight App Manager. The solution powered personalized content rails, similar item suggestions, and intelligent search across client platforms. This implementation by Recombee delivered a significant measurable impact, including a 35% increase in user playbacks and a 9% rise in paying subscribers for DIAGNAL's clients.

DIAGNAL

Priyank Mathur

Project Manager & Business Analyst