Case Study: Dev.Pro achieves 96% adoption, a 17% eNPS lift and 15% rewards cost savings with Recognize

Accelerating Company Culture For An Expanding Hybrid Technology Company

Dev.Pro, a 900+ employee hybrid technology company that builds point-of-sale terminal software, faced challenges recognizing achievements consistently across a growing, distributed workforce — especially during remote onboarding and cross-team collaboration — and struggled to make rewards feel personal and timely. To address these gaps they adopted the Recognize platform to centralize recognition, rewards and gamified badges tied to company values.

Recognize delivered an easy-to-use, gamified recognition and rewards system that let employees choose meaningful rewards and enabled admins to spin up initiatives (vaccination drives, blood donations, contests) quickly. The impact was rapid and measurable: 96% contractor adoption, an average of 6 “Thank You” badges sent per contractor per month, 31,868 recognitions in 2021, a 17.07% increase in eNPS, 95% reporting a positive team atmosphere, 85% feeling valued, and a 15% reduction in reward costs — with visible improvements within three months of launch.

Dev.Pro