Case Study: Pitcher Partners achieves a single source of truth and increased productivity with Reckon Virtual Cabinet

Pitcher Partners - Customer Case Study

Pitcher Partners, a national network of accounting firms whose Brisbane office supports over 150 seats, needed to replace an unsupported document management system and sought a well-supported, scalable solution with an advanced client portal. After evaluating multiple vendors, Pitcher Partners selected Virtual Cabinet — provided by Reckon — for its superior features, intuitive usability, Outlook integration and reasonable cost.

Reckon implemented the Virtual Cabinet document management solution with a “train the trainer” rollout and champions in each division, enabling easy publishing to multiple signatories, document previewing, and cycle-wide reporting. The Reckon Virtual Cabinet deployment gave Pitcher Partners a single source of truth for client documentation, improved efficiency in finding documents, reduced duplication across locations and increased overall productivity.

Pitcher Partners

Tanya Whidborne

COO