Case Study: United Utilities makes its website more accessible and inclusive with Recite Me

United Utilities makes services accessible for 3 million homes and businesses with Recite Me

United Utilities, a water and wastewater service provider for North West England, sought to enhance digital inclusion on its website to ensure all visitors could access essential resources. To meet this challenge, they partnered with the vendor Recite Me to implement its assistive technology toolbar.

The solution from Recite Me allows website users to customize their experience by translating content, using text-to-speech functions, and adjusting styling elements like color and font. This implementation makes the United Utilities website more accessible for individuals with disabilities, learning difficulties, visual impairments, and those who speak English as a second language, ensuring information is available to everyone.

United Utilities