Case Study: Stockport Metropolitan Borough Council improves digital inclusion with Recite Me

Stockport Metropolitan Borough Council reaches 9,203 unique users with Recite Me

Stockport Metropolitan Borough Council launched its DigiKnow program to promote digital inclusion but faced the challenge of ensuring its online services were accessible to all residents, including adults lacking basic digital skills. To address this, the council implemented the Recite Me toolbar on its website.

The Recite Me solution provided a suite of assistive tools, including text-to-speech, translation, and styling options, making it easier for residents to access information on services. This led to significant measurable impact, with the toolbar being used by 9,203 unique users who viewed 49,548 pages over a 12-month period.

Stockport Metropolitan Borough Council