Case Study: Severn Trent improves website accessibility with Recite Me

Severn Trent improves website accessibility with Recite Me and reaches 382,918 unique users

Severn Trent, a water company based in Coventry, England, recognized that a significant portion of its customers live with a disability or speak English as a second language. Their challenge was to break down barriers and ensure essential utility information was accessible to everyone online. To achieve this, they implemented the Recite Me Toolbar from vendor Recite Me.

The solution provided by Recite Me integrated a suite of accessibility tools onto the Severn Trent website, including text-to-speech, translation into over 100 languages, and customizable styling options. This implementation had a major measurable impact, with the toolbar being used for nearly 200,000 page views in a single month and over 2.3 million page views in a 12-month period, ensuring seamless access for hundreds of thousands of users.

Severn Trent