Case Study: Mixpanel achieves 14-day SOC onboarding and 25% audit-effort reduction with Reciprocity's ZenGRC

Mixpanel Sees Swift Value from ZenGRC Onboarding to Audit in 14 Days

Mixpanel, a leading product analytics software company, faced an inefficient first SOC audit driven by manual processes and spreadsheets. To streamline compliance and operational risk management, Mixpanel selected ZenGRC and engaged Reciprocity’s Onboarding Services to accelerate implementation and support the infosec team.

Reciprocity implemented the ZenGRC platform with hands-on onboarding, SSO and Slack integration, and user training, enabling auditors and control owners to collaborate quickly. The result: implementation in just 14 days (two weeks), a 25% reduction in audit effort, faster third‑party auditor coordination, and improved risk visibility that supports expanded compliance and future frameworks — all delivered by Reciprocity.

Mixpanel

Thomas Clark

Senior Information Security Manager