Reciprocity
12 Case Studies
A Reciprocity Case Study
Aera Technology, a cognitive automation company using AI and ML to scale decision-making, needed to expand enterprise-level compliance beyond SOC 2 and HIPAA to win larger customers and new verticals. Facing time-consuming, spreadsheet-driven processes, Aera turned to Reciprocity’s ZenGRC to automate controls, enable one-to-many control mapping, and gain program-wide visibility.
Using ZenGRC from Reciprocity, Aera automated audit workflows, consolidated multi-framework control mapping and ran vendor/customer risk assessments with visual heatmaps and custom scoring. The company achieved SOC, HIPAA and ISO certifications (including ISO 27001 and 27018), conducted audits across five frameworks simultaneously, scaled its program without adding headcount, and realized approximately $84,000 in cost savings versus hiring two additional staff—creating a repeatable foundation for future frameworks.
Benjamin Fisher
Director of Governance and Compliance