The Receptionist
55 Case Studies
A The Receptionist Case Study
LeoStella, a satellite manufacturer and affiliate of Spaceflight Industries, faced a chaotic front‑desk experience where new reception staff didn’t know who to notify, where visitors should go, or how to enforce escorting rules for non‑U.S. citizens. To address unpredictable check‑ins and visitor anxiety, LeoStella deployed The Receptionist for iPad as their visitor management solution.
The Receptionist automated the check‑in process, automatically notifying hosts, printing visitor badges and clearly marking citizenship so non‑U.S. visitors can be escorted, freeing reception staff from constant doorwatching and making guests feel welcome. By using The Receptionist, LeoStella improved visitor experience, streamlined front‑desk operations, and strengthened security/compliance controls.
Dionna Anstedt
Office Manager