Case Study: Salem Christian Homes achieves greater administrative efficiency and frees staff for mission work with The Receptionist

Salem Christian Homes - Customer Case Study

Salem Christian Homes, a non-profit that provides residential care and training for adults with developmental disabilities across 19 homes, faced growing administrative needs and an inefficient front-desk process—staffing a receptionist despite low walk-in traffic. To address this challenge they turned to The Receptionist and implemented The Receptionist for iPad visitor management solution.

The Receptionist’s iPad check-in system automated visitor handling, freeing the employee who previously monitored the front desk to become an administrative development assistant focused on fundraising and promotions. By using The Receptionist, Salem improved office efficiency and reallocated staff to higher-value work, directly supporting their mission.

Salem Christian Homes

Victor Sanchez

Development Manager