Case Study: Optimum Design Associates achieves secure, ITAR‑compliant, time‑saving visitor management with The Receptionist

Optimum Design Associates - Customer Case Study

Optimum Design Associates, a Bay Area printed circuit board design and assembly company serving clients like Honeywell, Boeing and Intel, faced an unmonitored lobby and an outdated paper visitor log that guests often skipped. Seeking a way to stop front-desk administrators from having to hunt down staff for visitors, Optimum Design evaluated virtual receptionist options and selected The Receptionist’s product, The Receptionist for iPad.

The Receptionist implemented its iPad-based visitor management system — an ITAR-compliant, user-friendly solution with text notifications, pre-registration, quick return-visitor sign-in, and customizable buttons — which reduced the time admins spend searching for hosts and sped up group check-ins. Optimum Design reports the system saves time (and therefore money), makes a strong first impression, and rates The Receptionist a 10 out of 10, remaining a long-term customer.

Optimum Design Associates