Case Study: Nexis Wellness achieves simplified, HIPAA-compliant check-ins with The Receptionist for iPad

Nexis Wellness creates a simplified and comforting check-in process with The Receptionist for iPad

Nexis Wellness, a coworking community for health and wellness professionals, needed a HIPAA‑compliant, simple check‑in solution that preserved client anonymity, reduced interruptions during sessions, and avoided the complexity of hospital-style kiosks and full‑time front desk staff. To meet those requirements they chose The Receptionist and its The Receptionist for iPad product.

The Receptionist for iPad was configured to collect only a single data field (name) with nightly log purging and most features turned off, while still showing provider photos, sending arrival notifications, and delivering a one‑step check‑in flow. Using The Receptionist eliminated the need for front desk staff—creating significant cost savings passed on to members—reduced interruptions and confusion, and gave Nexis Wellness a measurable operational advantage and improved member experience.

Nexis Wellness

Scott Zimmerman

Founder and CEO