The Receptionist
55 Case Studies
A The Receptionist Case Study
MRZ, a Houston-based CPA firm of about 100 people, wanted its in-person office experience to match the firm’s growing digital services and to eliminate an increasingly unnecessary front‑desk role. After evaluating several options, MRZ chose The Receptionist and deployed The Receptionist for iPad to create a more tech‑savvy, automated visitor experience.
With The Receptionist, MRZ installed an iPad kiosk that lets visitors sign in in just a few steps and triggers multiple email and text notification workflows so employees are alerted and visitors are never missed. The solution replaced the traditional receptionist, streamlined check‑ins, and strengthened MRZ’s reputation as a cutting‑edge, client‑focused firm—becoming a showcased example in the accounting community.
Wesley Middleton
Manager Partner