Case Study: Modus Advanced achieves ISO-ready visitor tracking and improved customer experience with The Receptionist

Modus Advanced - Customer Case Study

Modus Advanced, a global manufacturer of die-cut gaskets and custom molded rubber, needed to modernize its visitor tracking to meet ISO certification record-keeping requirements and improve front-desk efficiency. To address this, Modus Advanced began using The Receptionist for iPad in January 2015.

The Receptionist for iPad automated sign-ins and visitor logs for ISO compliance, sent SMS notifications to hosts so staff no longer had to be tracked down in the warehouse, and delivered a smoother, more professional visitor experience that consistently impressed guests. By using The Receptionist, Modus Advanced streamlined reception workflows, strengthened records management, and elevated its customer-facing image.

Modus Advanced

Erin Stockinger

Customer Service Manager