Case Study: Mecaer America achieves ITAR‑compliant, audit‑ready visitor tracking and faster check‑ins with The Receptionist

Mecaer America - Customer Case Study

Mecaer America, a division of Mecaer Aviation Group that designs and manufactures hydraulic and mechanical systems for the aerospace market, needed a reliable way to track visitors to meet ITAR compliance and be audit-ready. The company was using pen-and-paper sign-in sheets until leadership saw The Receptionist for iPad in action and chose The Receptionist as their visitor management vendor.

Mecaer America implemented The Receptionist for iPad to capture visitor details (including citizenship), store logs in the cloud, and export records as PDF or Excel for audits. The system also sends text and email notifications to staff, supports a returning-visitor feature, and a second iPad to speed group check-ins—resulting in faster, more secure visitor processing and simple, on-demand audit reporting. The Receptionist’s Radical Support further improved the rollout and ongoing use.

Mecaer America

Chris O’Neill

President and COO