Case Study: Incito achieves discreet check‑ins and client confidentiality with The Receptionist

Maintaining visitor confidentiality at check-in is key for Calgary-based company, Incito

Incito, a Calgary‑based leadership and executive development firm, needed a more discreet front‑desk experience to protect client confidentiality and avoid interrupting private meetings. Founder Jenn Lofgren selected The Receptionist (The Receptionist for iPad) after researching options, replacing paper logs and public announcements with a digital check‑in solution.

The Receptionist set up custom iPad buttons and workflows to route visitors and create a separate delivery check‑in, sending immediate notifications directly to the appropriate team members. Incito no longer experiences meeting interruptions, maintains client privacy, and presents a more professional, efficient arrival experience that lets staff focus on client work.

Incito

Jenn Lofgren

Founder