The Receptionist
55 Case Studies
A The Receptionist Case Study
K-TECHnologies, a high-reliability electronic contract manufacturer in Buffalo, NY, needed a way to track visitors and their citizenship to meet ITAR requirements across its 54,000 ft² facility without adding a full-time receptionist. IT Director CJ Schmitz chose The Receptionist’s solution, The Receptionist for iPad, for its ITAR-specific features and automated check-in capabilities.
The Receptionist implemented an iPad-based visitor management system that captures visitor citizenship, prints badges automatically at check-in, maintains an on-demand digital visitor log, sends text notifications, and supports message forwarding and returning-visitor check-ins. As a result, K-TECHnologies strengthened ITAR compliance, improved reception efficiency, avoided hiring a full-time receptionist, and gained immediate, accessible visitor records and positive visitor feedback.
CJ Schmitz
IT Director