Case Study: Civil-Military Innovation Institute (CMI2) achieves streamlined multi-company visitor check-ins with The Receptionist for iPad

How a startup incubator’s search for check-in software landed at The Receptionist for iPad

CMI2 (Civil-Military Innovation Institute, Inc.) operates a shared incubator space in West Virginia where multiple independent companies use a common lobby without a staffed front desk. Faced with the need for a multi-tenant, easy-to-use visitor management solution that could greet visitors, route them to the correct company, and notify hosts, CMI2 selected The Receptionist and deployed The Receptionist for iPad to simplify and modernize check-ins.

The Receptionist configured a multi-company workflow, customizable landing screens, employee photos, and delivery notifications (UPS/FedEx), and provided controllable hardware options, giving CMI2 greater administrative control and a friendlier visitor experience. As a result, The Receptionist streamlined the check-in process, improved security (quick host pings when employees are locked out), and delivered a cost-effective, configurable system that reduced friction for visitors and staff.

CMI2

Beth Bossio

Digital Content Manager