Case Study: Highfive achieves streamlined, disruption-free visitor management with The Receptionist

Highfive - Customer Case Study

Highfive, a California-based maker of simple, affordable video conferencing hardware and software, had grown into a larger office and needed an automated way to manage the steady flow of visitors, candidates, customers, and deliveries without interrupting meetings. After evaluating options, Highfive chose The Receptionist and deployed The Receptionist for iPad to provide a clean, user-friendly check-in experience.

The Receptionist installed its iPad check-in in Highfive’s lobby so visitors announce their arrival as they exit the elevator; every Highfive employee then receives a Slack notification, ensuring someone greets the visitor and preventing walk-ins during meetings. The Receptionist’s solution streamlined arrivals, reduced interruptions, and allowed quick account changes via its Radical Support team, meeting Highfive’s scaling needs.

Highfive

Melissa O’Brien

Head of People Ops