Case Study: Fixt achieves hands-free visitor management and fewer interruptions with The Receptionist

Fixt - Customer Case Study

Fixt is an on‑demand mobile device repair startup founded by Luke Cooper that serves clients like T. Rowe Price, Stanford University, and Coca‑Cola. As the company grew and moved into its own office, Fixt faced frequent interruptions because there was no receptionist and visitors would walk up to staff; Cooper wanted an asynchronous, autonomous, hands‑free check‑in solution and chose The Receptionist for iPad from The Receptionist.

The Receptionist implemented its iPad-based visitor management system at Fixt, streamlining visitor check‑in and preventing walk‑up interruptions. According to Cooper, The Receptionist has “done exactly what I wanted it to do,” delivering smoother office flow and positive visitor feedback while reducing disruptive in-person inquiries.

Fixt

Luke Cooper