Case Study: Vault Fitness Center cuts monthly billing from a week to minutes and elevates its brand with The Receptionist

Fitness Center Discovers New Technology to Manage and Grow Business

Vault Fitness Center, a high-end 24-hour gym and rentable training studio, needed a better way to track who entered the building because their pen-and-paper log made trainer billing slow and didn’t fit their upscale brand. They selected The Receptionist and its iPad-based product, The iPad Receptionist, to modernize visitor management.

The Receptionist implemented The iPad Receptionist as a digital check-in system, giving Vault accurate, real-time records of building occupancy and cutting what used to be a multi-day billing and rent-collection process down to about 5–10 minutes. The solution improved efficiency, delivered clear ROI, and elevated Vault’s client-facing brand image.

Vault Fitness Center

Angie Thompson

Co-owner