Case Study: Fairfield County Bank achieves faster, friendlier visitor check‑ins with The Receptionist for iPad

Fairfield County Bank - Customer Case Study

Fairfield County Bank, a $1.5 billion community bank founded in 1871, needed an efficient reception solution after its Human Resources team relocated to a second-floor office with no receptionist. To welcome job candidates and vendors and ensure the right staff were notified, Fairfield County Bank deployed The Receptionist for iPad from The Receptionist.

The Receptionist for iPad provided a simple digital kiosk that lets visitors sign in and automatically alerts HR staff (with a backup notification if the first person doesn’t respond), giving staff visibility into arrivals and ensuring guests are greeted promptly. Fairfield County Bank saw immediate operational improvements—faster, more reliable notifications, a better candidate experience, and quick vendor onboarding (the app was downloaded and configured in about 10 minutes)—all enabled by The Receptionist.

Fairfield County Bank

Brian Lynch

Vice President of Technology