Case Study: eOriginal, a digital transaction management expert, achieves a modern, streamlined visitor experience with The Receptionist for iPad

eOriginal - Customer Case Study

eOriginal, a specialist in digital transaction management, moved into a much larger office and needed a modern, tech‑savvy reception solution that would match their renovated workspace and handle visitors without a dedicated receptionist. To achieve that look and streamline arrivals in their long, narrow office, eOriginal chose The Receptionist and its product The Receptionist for iPad.

The Receptionist deployed an eOriginal‑branded iPad stand and web‑based management system that was simple to set up. Staff now receive targeted text notifications and use two‑way messaging to acknowledge visitors (“I’ll be there in a minute”), guests self‑check‑in easily, and front‑desk interruptions have been greatly reduced. eOriginal reports positive feedback from both guests and employees and says The Receptionist has improved visitor flow while reinforcing their modern image.

eOriginal

Adam Attinello

Vice President of Software Engineering