Case Study: Eclipse Screen Printing achieves streamlined visitor check-in and ITAR-compliant tracking with The Receptionist

Eclipse Screen Printing - Customer Case Study

Eclipse Screen Printing, a Spokane Valley company that makes membrane switches and flexible circuitry for electronics, aerospace, industrial, and medical customers, needed a reliable way to track and regulate who enters their facility to meet ITAR and other security requirements. With a small team and no formal check-in process, they required a turnkey visitor management solution that could be deployed immediately—so they chose The Receptionist and its The Receptionist for iPad product.

The Receptionist implemented a plug-and-play iPad check-in system that automated visitor registration and two-way notifications, sending instant text alerts to staff so visitors no longer wait while someone is located. The Receptionist’s solution worked right out of the box, eliminated manual tracking, streamlined reception workflows, and improved compliance and responsiveness for Eclipse Screen Printing.

Eclipse Screen Printing

Mark Norton

Sales and Marketing Manager