Case Study: Future Forwarding achieves customs compliance and streamlined digital check-in with The Receptionist

Customs compliance and ease of use highlight digital check-in benefits for logistics company Future Forwarding

Future Forwarding, a distribution and warehousing logistics company, faced a sudden loss of their receptionist while needing to maintain strict visitor records to meet customs compliance audit standards. Warehouse General Manager Kevin Dalton proposed using The Receptionist’s solution he’d successfully deployed before — The Receptionist for iPad — to quickly restore front-desk operations without hiring a replacement.

The Receptionist for iPad was implemented at the front desk to digitally track visitor check-ins, print ID badges, and store audit-ready visitor logs. The Receptionist’s system provides customizable notifications (text and email), excellent customer support, and reliable uptime, allowing Future Forwarding to avoid hiring new staff, maintain compliance, and confidently monitor visitor activity with a low-cost, easy-to-use solution.

Future Forwarding

Kevin Dalton

Warehouse General Manager