Case Study: CCS Presentation Systems achieves streamlined visitor check-in and personalized badges with The Receptionist for iPad

CCS Presentation Systems - Customer Case Study

CCS Presentation Systems, a 25‑year leader in audio‑visual integration, needed a modern, easy‑to‑use reception solution at its busy Scottsdale headquarters where visitors come for training, demos, and meetings. After the CEO saw an automated reception device at a Google facility, CCS chose The Receptionist and its The Receptionist for iPad product to replace generic guest management and better route visitors to the right staff members.

The Receptionist for iPad was installed to capture visitor name and photo, print personalized badges, and send instant email or text notifications to the appropriate employee, automating sign‑in and allowing the front‑desk staff to focus on other tasks. CCS reports the system is intuitive and has improved efficiency and their tech‑savvy image—replacing “Guest” badges with personalized IDs and freeing up significant front‑desk time thanks to The Receptionist.

CCS Presentation Systems

Julie Solomon

Chief Marketing Officer