Case Study: Hynes Industries achieves streamlined visitor check-ins and faster staff notifications with The Receptionist for iPad

Bustling manufacturing plant handles various types of visitors with digital check-ins

Hynes Industries, a custom fabricator with large, spread-out manufacturing facilities in Youngstown and Painesville, Ohio, struggled with a high daily volume of vendors, deliveries, customers and job applicants. Manual, paper-based check-ins and the difficulty of reaching employees across the plant made visitor management time-consuming and inconsistent, so Hynes turned to The Receptionist and implemented The Receptionist for iPad.

The Receptionist delivered a simple, customizable iPad check-in system with different workflows for deliveries, vendors, customers and applicants, digital NDAs and safety forms, and automatic notifications to the appropriate staff or HR. The solution automated check-ins that used to consume staff time, improved access control and response speed, and even made Hynes appear more technologically current — streamlining operations and sending alerts directly to employees and HR in real time.

Hynes Industries

Larry Pennington

Director of Information Technology