Case Study: Alex E. Navidad, PLC achieves cost-effective front-desk coverage and improved visitor communication with The Receptionist

Alex E. Navidad, PLC - Customer Case Study

Alex E. Navidad, PLC is a Phoenix-based building manager and business owner who needed a way to make his reception area more inviting and useful for tenants and visitors without the expense of a full-time receptionist. In 2017 he researched options online and selected The Receptionist, choosing The Receptionist for iPad as a simple, cost-effective solution to provide front-desk presence and visitor communication.

The Receptionist deployed an iPad kiosk running The Receptionist for iPad so visitors can find tenants by photo and name, check in, and automatically notify hosts; tenants use the two-way text feature to tell visitors they’re on their way or ask them to come back later. By using The Receptionist and splitting costs among tenants, Navidad eliminated the need to hire a full-time receptionist, improved visitor flow and tenant communication, and increased convenience and satisfaction for tenants and visitors.

Alex E. Navidad, PLC

Alex Navidad

Owner