Case Study: Actuate reduces billing time and improves forecasting with Received

Actuate - Customer Case Study

Actuate, a company that provides intelligent security camera software, faced significant challenges with its manual billing process. Their complex, usage-based pricing model and bespoke customer contracts required a dedicated employee to spend 15 hours each month manually compiling bills, which was not scalable. This process misallocated valuable talent and created risks of human error, hindering the company's growth. To solve this, they partnered with the vendor Received for its billing automation solution.

By implementing Received's end-to-end billing platform, Actuate automated its intricate billing process. This solution provided a centralized system for data, enhancing auditability and enabling advanced analytics. The results were immediate and impactful: Actuate reduced its billing time by 70%, freeing its team to focus on strategic initiatives. Received provided the scalability and data confidence needed to support the company's rapid expansion.

Actuate

Olivier Muyshondt

Director of Operations