Case Study: a state government agency simplifies app delivery and access with Recast Software’s Application Workspace

State Government Agency centralizes 186 apps in 3 months with Recast Software

The State Government Agency, managing 5,000 Windows endpoints, faced challenges with fragmented application delivery across ConfigMgr and Intune portals. This created a difficult experience for remote users and placed a heavy operational strain on their small IT team due to manual packaging and unreliable third-party patching. To address this, they turned to Recast Software and implemented its Application Workspace service.

Recast Software's solution centralized 186 applications into a single, branded workspace, leveraging its Setup Store catalog to automate third-party patching. This streamlined the user experience and significantly reduced manual packaging efforts for the IT team. The results included a smoother app experience for staff, a noteworthy drop in software-related tickets, and a more scalable, low-code packaging model that allowed the small team to keep up with demand without adding headcount.