Case Study: Henderson Companies achieves faster endpoint resolution with Recast Software's Right Click Tools

Henderson Companies resolves endpoint issues 75% faster with Recast Software

Henderson Companies, a U.S.-based engineering firm with a hybrid workforce, faced challenges managing endpoints across its co-managed Configuration Manager and Intune environment. Their small IT team struggled with slow software deployments, limited real-time visibility, and supporting a distributed workforce. To address these issues, they turned to Recast Software and implemented its Right Click Tools solution.

By using Recast Software's Right Click Tools, the IT team gained the ability to execute on-demand policy actions and software deployments with instant validation. This solution cut the time to resolve common endpoint issues by 75% and provided a single-pane view into the user experience. The results included maintaining over 92% deployment compliance and empowering a seven-person team to effectively support 3,000 endpoints across 14 offices.

Henderson Companies