Case Study: Still & Bloom boosts AOV and customer experience with Rebuy Engine

Still & Bloom boosts AOV 29.83% with Rebuy Engine

Still & Bloom, a family-run business handcrafting custom wooden furniture, faced challenges scaling their high-touch, bespoke operation. Their original website lacked intuitive navigation, leading to a high volume of customer enquiries that consumed their small team's time. They partnered with Rebuy Engine to implement personalized ecommerce tools that could fit their unique, high-value sales model without requiring a dedicated development team.

Using Rebuy's suite of widgets, including smart cart features, product discovery, and A/B testing, Still & Bloom automated product recommendations and improved site usability. The solution significantly reduced customer service enquiries and provided valuable analytics. Rebuy Engine helped the company achieve a 29.8% increase in average order value, with 24% of all orders being influenced by its personalization tools.

Still & Bloom