Case Study: The Well helps prevent relapse with Reason Digital

The Well prevents relapse in 14 seconds with Reason Digital

Reason Digital partnered with The Well, a charity supporting people in recovery from drug and alcohol addiction, to address the challenge of providing support at scale. The goal was to find a digital solution to help prevent relapse and meet the overwhelming demand that traditional offline services struggled with.

The solution involved co-designing a digital support prototype through workshops and a pilot WhatsApp group with service users. This pilot proved successful in preventing relapse and provided key insights. Reason Digital's work resulted in a user-tested prototype that acted as a springboard for further funding from Comic Relief to develop the app, which has the potential to help hundreds of thousands of people and save lives.

The Well