Case Study: Refuge creates a safe, discreet support website with Reason Digital

A Reason Digital Case Study

Refuge makes help quicker and easier for women in crisis with Reason Digital

Refuge, the UK's largest domestic abuse charity, needed a new website to serve as a safe and discreet digital lifeline for women in crisis. Their challenge was to create a secure online platform that would protect survivors, mobilize supporters, and capitalize on fundraising opportunities. They partnered with Reason Digital for this website design project.

Reason Digital implemented a trauma-informed design approach to create a secure and intuitive website. The solution included discreet functionality like an emergency exit button, hidden features, and direct links to support services. The impact was a mobile-friendly site that survivors and supporters found easy to navigate, making it quicker and easier for women in crisis to access lifesaving help and information.


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