Case Study: Dementia UK improves website support, speed and reliability with Reason Digital

Dementia UK improves website support in 6 months with Reason Digital

Dementia UK, a charity supporting those affected by dementia, needed a new partner to manage the support, security, and updates for their WordPress website. As a small team, they required an agency that could handle these technical tasks while also understanding their broader digital ambitions. They selected Reason Digital to be that support partner.

Reason Digital first conducted a comprehensive audit and managed the site under a flexible initial contract. They then moved Dementia UK to an ongoing Assurance Contract, taking full responsibility for the site's health. This resulted in immediate improvements, including reduced manual workload for the client, faster website speed, and the elimination of site downtime and unanswered support tickets. The partnership built on trust has since expanded, with Reason Digital now supporting Dementia UK on new strategic digital projects.

Dementia UK