Case Study: Wellington Management boosts virtual leasing success with Realync

Wellington Management cuts virtual tour time from 45 to 14 minutes with Realync

Wellington Management, a family-owned property management company, was facing challenges with virtual apartment leasing using generic video platforms like Zoom. Their assistant property manager at The Townline encountered frequent connectivity issues and call time limits that disrupted tours and created a poor experience for out-of-state renters. This inefficiency prompted them to seek a dedicated solution from the vendor Realync.

Realync provided a purpose-built virtual leasing platform that offered reliable, one-click tours without time limits or downloads. The solution included features like an interactive map and recording capabilities. By implementing Realync, Wellington Management saved significant time, reducing tour duration from 45 minutes for in-person showings to just 14 minutes for a virtual tour. This allowed them to secure leases more efficiently and enhance the overall prospect experience.

Wellington Management