Case Study: Southern Ohio Medical Center improves remote support, uptime, and patient care with RealVNC

Southern Ohio Medical Center - Customer Case Study

Southern Ohio Medical Center, a healthcare provider in Portsmouth, Ohio, needed a faster way to support more than 2,000 medical systems spread across the hospital. Its IT team had to travel from department to department to fix issues affecting patient care, imaging, research, administration, and ward systems, so it turned to RealVNC remote access software, specifically VNC Connect, to improve response times and reduce disruption.

With RealVNC, SOMC’s IT staff can securely access PCs and servers from their desks to diagnose, update, and repair systems remotely, including bedside and x-ray workstations. The solution also supports staff training and remote work, while helping reduce downtime and improve service availability. RealVNC was chosen for its speed, low footprint, and cost effectiveness, and it has helped SOMC save time and improve patient and staff support across 3,000 remote computers.

Southern Ohio Medical Center

Ben Littleton

Systems and Network Manager