Case Study: Medical Board of California achieves faster, lower-cost remote support with RealVNC

Medical Board of California - Customer Case Study

The Medical Board of California, a government agency that licenses and regulates healthcare providers across California, needed a better way for its small IT team to support more than 300 staff spread across 15 offices. Before RealVNC, remote troubleshooting, software installs, and training often required costly travel and caused downtime.

RealVNC implemented VNC Connect with an Enterprise subscription to give the agency secure cross-platform remote access to users and servers. The result was faster support, less travel, and reduced downtime, with the agency reporting time and cost savings in troubleshooting, training, and maintenance across about 500 remote computers.

Medical Board of California

Diane Ingram

DPM II