Case Study: Cannon Moss Brygger Architects achieves faster, cost-effective remote IT support with RealVNC

Cannon Moss Brygger - Customer Case Study

Cannon Moss Brygger Architects, an award-winning US architectural firm with staff across three sites in Iowa and Nebraska, needed a better way for its small IT team to support around 40 computers. Desk-side visits were time-consuming and external support was costly and often slow, leading to avoidable downtime. RealVNC remote access software, with an Enterprise license, was chosen to address these challenges.

RealVNC deployed its VNC/VNC Connect Enterprise solution across CMBA’s offices, enabling IT staff to remotely troubleshoot and fix issues without phone-only support or on-site visits. The result was faster problem resolution, reduced system downtime, lower support costs, and improved staff efficiency, with the team able to help more people each day.

Cannon Moss Brygger

Dwight Baker

Systems Administrator