Case Study: Jacoby Custom Cues boosts profitability and cost tracking with Realtrac Performance ERP

Controlling Profitability Happens Right on Cue With Realtac’s Shop Management Software

Jacoby Custom Cues is a family-owned maker of high-end, custom pool cues founded in 1982. With three locations, 15 employees, over 40 machines and roughly 2,000 cues produced a year (about 100 jobs in process and 40 new orders monthly), rapid growth created complexity: sales were increasing but profitability wasn’t keeping pace because they lacked reliable, job-level costing and production tracking.

In 2013 Jacoby implemented REALTRAC ERP to improve quoting, machine-shop costing and shop-floor visibility. REALTRAC lets them track costs and each cue through every production step, produce accurate quotes, ensure on-time delivery and quality — delivering immediate improvements in costing, production tracking and profitability, with ROI realized within months.

Jacoby Custom Cues

Dave Jacoby

Owner