Case Study: Stonemark achieves greater operational visibility and higher occupancy with RealPage Knock CRM

Stonemark boosts occupancy by 20% with RealPage

Stonemark, a multifamily property management company, was facing operational challenges as it acquired more properties. They specifically needed a customer relationship management (CRM) tool to improve data aggregation and reporting. Their goal was to better convert prospects into residents and gain real-time visibility into the performance of their properties and employees across the Southeast and Midwest.

By implementing the RealPage Knock CRM solution, Stonemark consolidated the management of over 60 properties. The RealPage system provided the enhanced reporting and communication tools needed to achieve significant results, including increasing occupancy by 20% for some properties and reducing the onboarding time for new leasing agents to less than two weeks.

Stonemark