Case Study: a leading institutional real estate asset manager increases utility cost recovery with RealPage Utility Management

Leading Institutional Real Estate Asset Manager boosts utility cost recovery from 60% to 87% with RealPage

The customer, a leading institutional real estate asset manager, was facing challenges managing utility costs across its multifamily portfolio. Limited visibility and inconsistent, manual processes made utility cost recovery difficult to govern at scale. To address this, the firm turned to RealPage and implemented its Utility Management solution.

RealPage provided a centralized platform that standardized utility data and recovery processes. This implementation enabled the firm to move from a reactive to a proactive management approach. The results were significant, as RealPage helped increase utility cost recovery from 60% to 87%, while also strengthening operational control and improving net operating income visibility.